How To Place Your Order
Guidelines for ordering online are listed below.
Email us at [email protected]
If you're a Government department and need to be invoice, read our guidelines below for sending Purchase Orders.
Contact our sales team on 01733 394941.
Step 1 - Once you've selected all of your products and have added to the cart, click the Checkout button at the top right of the page. If you are a returning customer, log in to your online account or fill in the New Customer section with our chosen password if you don't have an account with us.
Step 2- If you require your billing and delivery addresses to be different please tick the Deliver to Different Address box. Enter your name, company, address and contact details for both the invoice and delivery address sections. If your billing and delivery address are the same simply fill out the one section with your details. Enter any special delivery requirements you think we need to know. For example is there a safe place to leave your delivery if you are not home or is there limited access to the building?
Step 3- Select your desired delivery service from the drop down list (UK Only). If a drop down list is not visible here it is because we only have one method of delivery for your selected address and instead this will show your delivery service and price. Click the 'I accept the Terms and Conditions box'. Please take time to read the Terms and Conditions box before continuing with your order. We do ask at the bottom of this page that you tell us how to found Rap Industries e.g. Google.
Step 4- Double check the inputted information is correct, checking the items you are ordering and the delivery information you've given are correct. Click Proceed to Payment. You're able to pay via Sage Pay, PayPal or BACS. Select the correct payment method from the available options. If you have selected Bank Transfer (BACS), a pro forma invoice will be sent over to the provided email address.
If you have any questions regarding the order and payment process, you can contact our sales team on 01733 394941 or [email protected].
We offer instant credit accounts for all Education and Government departments for order over £100. if you'd like to proceed with an order on account, please email a full purchase order on headed paper detailing your order to [email protected].
Alternatively, if you require further information about our products and services, contact us on 01733 394941 for a free quotation, samples or to discuss any order and payment details.