Delivering Rap Display StandsWe Dispatch Orders Fast - All Stock Orders Dispatched Same Day If Ordered by 11am

About Us

Rap Industries are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Rap Industries
Welbeck Way
Peterborough
Cambridgeshire

PE2 7WH
United Kingdom
Phone: 01733 394941
Fax: 01733 391825
Email: enquiries@rapind.com
VAT Registration Number GB 360 0091 02

We are confident that our prices are very competitive whilst not compromising on quality and service, should you find a product like for like at cheaper price then please give us a call on 01733 394941and we will do our best to beat it!

Should you not see what you are looking for then please call our sales team who will be able to advise on the correct system to suit your individual requirements.

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. We accept Visa and Mastercard. You may telephone Rap Industries Limited on 01733 394941 with your order & credit card information.

Should you wish to pay for your order by cheque please make all cheques payable to 'Rap Industries Limited' and send to the address below. Please add an additional 7 working days to the quoted lead time to allow for your cheque to clear our bank account. Should you have any questions regarding the payment options available, then please call us on 01733 394941 and we will be happy to answer any queries you may have.

Credit Accounts
Credit accounts are available for Government departments and Education Establishments, subject to satisfactory credit ratings and acceptance of payment terms.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Delivery Schedule

Products are updated on a daily basis to provide a current stock position whenever possible. In the situation when an order has been placed and the quoted lead-time cannot be met an email will be sent advising the new delivery date. Should the new quoted delivery time not be acceptable the customer has the option to either choose another product or cancel the product from the order and receive a full refund.

Delivery of Screens & Large Display Boards
We Dispatch our Office Screens and Display Boards including the Budget, Morton, Omega, Flexi, Universal & Mobi Partition Systems using a custom made pallet that is delivered to a ground floor location. The pallet is the customer's responsibility to dispose of. Should you require Rap Industries Limited to collect the pallet after delivery, please contact us for a price prior to ordering your items. If you require further information regarding our pallets or our delivery option please contact us on 01733 394941 or email us at sales@rapind.com

Damaged goods
All goods received must be checked immediately upon receipt. Any damage, shortages or discrepancies must be advised in writing to Rap Industries Limited within 24 hours of receipt of goods. Signing of the carrier’s delivery note “unchecked” does not absolve the persons receiving the goods from this condition.

Delivery Shortages
All goods received must be checked immediately upon receipt. Any shortages or discrepancies must be advised in writing to Rap Industries Limited within 24 hours of receipt of goods.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is added. A Full VAT invoice is sent after delivery.

Guarantee

All of our products are supplied with a minimum of 1 years guarantee against manufacturing defect; the guarantee is not valid against operator error.

Faulty goods
Any faulty goods must be advised in writing to Rap Industries Limited within 48 hours of receipt, upon notification to Rap Industries Limited a goods returns number will be issued. It is then the customers’ responsibility to return the goods for analysis, should the product be deemed to be faulty due to a manufacturing defect a replacement will be issued and the cost of all carriage will be refunded to the customer.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01733 394941 (International +44 01733 394941) or fax us on 01733 391825 or write to us at Welbeck Way Peterborough Cambridgeshire PE2 7WH United Kingdom

Privacy Policy

Rap Industries do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

We do not offer goods on a “sale-or-return” basis. All products are made to customer specific orders. Samples of fabric and paint finishes are available upon request to ensure the correct finishes are chosen before goods are ordered.

Remittance Terms

We accept credit card payment. We accept Visa and Mastercard. You may telephone Rap Industries Limited on 01733 394941 with your order & credit card information.

Should you wish to pay for your order by cheque please make all cheques payable to 'Rap Industries Limited' and send to the address below. Please add an additional 7 working days to the quoted lead time to allow for your cheque to clear our bank account. Should you have any questions regarding the payment options available, then please call us on 01733 394941 and we will be happy to answer any queries you may have.

Credit Accounts
Credit accounts are available for Government departments and Education Establishments, subject to satisfactory credit ratings and acceptance of payment terms.